1. How does the custom fitting consultation at Goddy's Fashion work?
Our bespoke process begins with an in-depth fitting consultation. You submit your body measurements online via your client dashboard or visit our physical atelier, choose luxury fabrics, discuss silhouettes with senior sartorial tailors, and receive a garment cut to anatomical perfection.
2. How long does bespoke tailoring and custom dressmaking take?
Standard bespoke garments typically take 10 to 14 business days. Express wedding or gala couture orders can be expedited within 5 to 7 days upon request.
3. Can I provide my own fabric or custom design inspiration photo?
Yes! You can upload custom design sketches or photos directly on our Commission Fitting page. You may also provide your own fabric or choose from our curated international textile library.
4. What anatomical body measurements should I register on my profile?
You can register your Bust/Chest, Waist, Hips, Shoulder Width, Jacket/Gown Length, and Sleeve Length in inches under Client Profile & Registered Body Measurements. Master tailors use these exact specs for all your commissions.
5. How do I make a Mobile Money (MoMo) deposit for my order?
Transfer your payment to our official Mobile Money MoMo Number: 682090879 (Account Name: Goddy's Fashion Atelier). You can perform this transfer from any Mobile Money wallet or agent.
6. Where do I upload my payment screenshot receipt after transferring MoMo?
During checkout or custom fitting submission, upload a clear screenshot of your MoMo transaction receipt in the Payment Proof field before submitting your order.
7. What happens if my finished bespoke outfit requires minor fitting adjustments?
We provide a 100% Perfect Fit Guarantee. Any minor alterations requested within 30 days of receiving your outfit are completed free of charge by our atelier.
8. Do you offer international tracked delivery for custom luxury garments?
Yes, Goddy's Fashion ships bespoke garments internationally via premium courier services, carefully packaged in signature luxury garment bags.
9. How can I track the live tailoring status of my active order?
Log in to your Customer Dashboard under My Orders & Atelier Fittings. You can view real-time status updates (Pending, In Tailoring, Completed, Shipped).
10. What luxury fabrics and textiles does Goddy's Atelier specialize in?
We specialize in 100% Mulberry silk, Italian wool cashmeres, French lace, authentic African Ankara brocade, velvet, organza, and heavy damask.
11. Can I order bespoke wedding suits and bridal couture sets for couples?
Absolutely! We offer specialized Wedding & Ceremonial Package Commissions for brides, grooms, and bridal parties, ensuring color-coordinated luxury attire.
12. How does stock inventory management work for ready-to-wear garments?
Each ready-to-wear garment has live inventory tracking. When a customer orders and pays, the stock count decrements automatically in our database. When stock is low (<= 5), automated email alerts are dispatched to our master tailors.
13. What is your return and exchange policy for ready-to-wear items?
Unworn ready-to-wear items in original condition with luxury tags intact can be returned or exchanged within 14 days of receipt.
14. Can I request emergency express tailoring for an upcoming event?
Yes, emergency express commissions can be arranged within 3 to 5 business days by contacting our atelier directly or marking your preferred completion date on the Custom Order form.
15. How do I update my registered body measurements in my client dashboard?
Navigate to Customer Dashboard > Edit Measurements or Client Profile. Update your chest, waist, hips, shoulders, or length values and click Save Profile & Body Measurements.
16. Do you provide corporate executive blazer and uniform tailoring for companies?
Yes! We craft bespoke corporate suiting, executive blazers, and ceremonial uniforms for financial institutions, luxury hotels, and corporate organizations.